TERM OF USE

The website located at lagreeplus.ca (collectively referred to as the "Website" or “Site”), along with the services provided through these sites (collectively, the "Service"), are operated by LAGREE Plus Studio Ltd. and its corporate affiliates (collectively, "LAGREE Plus," "we," "us," or "our").

Please read this Agreement carefully, as it outlines important legal rights, remedies, and obligations, including limitations, exclusions, and indemnities. You ("you" and collectively with all other users, the "Users") acknowledge that you have read, understood, and agreed to be bound by these terms and conditions (the "Agreement"). If you do not agree to these terms, do not use the website and discontinue use of LAGREE Plus Services immediately.

MEDICAL DISCLAIMER

The content provided on the Website and through the Services (referred to as the "Service Content") is for informational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment. You assume all risk when relying on any content provided by us, our affiliates, contributors, or otherThe website located at lagreeplus.ca (collectively referred to as the "Website" or “Site”), along with the services provided through these sites (collectively, the "Service"), are operated by LAGREE Plus Studio Ltd. and its corporate affiliates (collectively, "LAGREE Plus," "we," "us," or "our").

users.

We strongly recommend consulting with a physician or healthcare professional before starting this or any fitness program, especially if you:

Have a history of high blood pressure or heart disease (in you or your family).
Have experienced chest pain during exercise or in the past month without physical activity.
Smoke, have high cholesterol, are obese, or have a bone or joint condition.
Are pregnant, nursing, elderly, taking medication, or aware of any medical reason to avoid such activities.
If you experience dizziness, pain, faintness, or shortness of breath while using the Services, stop immediately and seek medical advice.

ELIGIBILITY

By using the Service, you confirm that you are at least 16 years old.

Ages 16–17: Welcome with a parent or guardian’s signed waiver and emergency contact on file.
Under 16: Private sessions only (and a guardian must be present in studio).
Instructors may use their discretion to determine class readiness based on maturity, coordination, and ability to follow safety cues.

We’re committed to maintaining an inclusive, professional environment where everyone from teen athletes to experienced clients can train safely and effectively. Parents and guardians assume full responsibility for a Minor’s use of the Service.

ACCOUNT TERMS

To access certain features of the website or the LAGREE Plus Studio facilities, you must create a LAGREE Plus Studio account and select a password. When setting up your account, you are required to provide accurate and complete information. You are fully responsible for keeping your password confidential.

You agree not to use another member’s account, username, or password at any time or share your password with any third party. If you suspect unauthorized use of your account or access to your password, you must notify LAGREE Plus Studio immediately. You are solely responsible for all activity that occurs under your account and may not use another person’s account without their permission.

Having multiple LAGREE Plus Studio accounts is strictly prohibited, including accounts with different account holder names, email addresses, phone numbers, or physical addresses. Creating multiple accounts to exploit discounts or promotions is not allowed. Accounts found in violation of these Terms and Conditions may be subject to rectification fees for the full value of products or services received, or may be merged or canceled at the sole discretion of LAGREE Plus Studio, without prior notice.

MOBILE APP

The LAGREE Plus Studio Services may include features accessible via your mobile phone, such as:

Booking and purchasing LAGREE Plus Studio products and services.
Receiving and replying to messages from LAGREE Plus Studio.
Browsing LAGREE Plus Studio content.
Accessing specific features through a mobile application downloaded and installed on your phone (collectively, the “Mobile App”).

The Mobile App is free to use; however, your mobile carrier’s standard messaging, data, and other rates and fees may still apply. We recommend checking with your carrier for available plans and associated costs. Additionally, some carriers may restrict or prohibit downloading, installing, or using certain mobile apps, and not all apps may function with all carriers or devices. Please confirm with your carrier whether the Mobile App is compatible with your device and review any applicable restrictions on its use.

MOBILE SERVICES

LAGREE Plus Studio offers a variety of services accessible via mobile devices, collectively referred to as “Mobile Services.” These include:

Booking and purchasing LAGREE Plus Studio services on your mobile phone.
Receiving and responding to messages from LAGREE Plus Studio.
Browsing LAGREE Plus Studio offerings from your mobile device.
Accessing specific features through a downloaded mobile application.

LAGREE Plus Studio does not charge for these Mobile Services; however, your mobile carrier's standard messaging, data, and other fees may still apply. We recommend checking with your carrier to understand associated costs, available plans, and any potential restrictions. Additionally, some Mobile Services may not work with all carriers or devices, so it’s best to verify compatibility with your carrier.

By using the Mobile Services, you consent to receiving communications from LAGREE Plus Studio and related entities via SMS, MMS, text messages, or other electronic methods. You also acknowledge that certain details about your use of the Mobile Services may be shared with us.

STUDIO CONDUCT

Attendance: You must be physically present and checked in at the start of the class, or your spot may be released to a waitlisted client with a grace period of 5 minutes. Latecomers will not be permitted 5 minutes into class. First timers must arrive 10-15 minutes before class. Late entry will not be permitted as new guests require a Megaformer and studio orientation for safety purposes. Unless you are physically unwell, leaving class before its conclusion is not permitted. First times mus

No-Shows/Late Cancellations: Cancel 10 hours prior to the start of class for a full refund of your class credit. Late cancellations and no shows for those booking with a monthly membership will result in a $15 charge.

Studio: Notify your instructor prior to class if recovering from illness or injury. Phones are not allowed in the fitness studio. Machines must be used as directed, and entry into the studio while a class is in progress is not permitted. Glassware is strictly prohibited inside fitness studios.are for day use only, and items left overnight may be moved to lost & found or donated.

Personal Belongings: LAGREE Plus Studio is not responsible for the safekeeping of personal belongings. Guests assume all risk of loss for their belongings. Any belongings left behind found by staff will be held at the front desk.

Shared Space Etiquette: All guests are expected to maintain a clean and considerate environment. Used machines must be wiped down. Guests should leave shared spaces clean and in the condition they would expect to find them. Disrespectful behavior toward shared spaces, staff, or other guests may result in warnings or removal from the studio. LAGREE Plus Studio fosters a welcoming and respectful environment. Harassment of any kind—verbal, physical, or visual—will not be tolerated. Guests should treat others, including staff, with respect.

Photo and Video Content: Occasionally, photos or videos may be taken in the studio for promotional purposes. By attending, you consent to and acknowledge this. Capturing photo or video content in locker rooms is strictly prohibited.

USER CONDUCT

At LAGREE Plus Studio, the service is intended solely for personal, non-commercial use. By using the service, you agree to abide by the following rules and refrain from engaging in prohibited conduct.

Without our explicit written consent, you agree not to:

Misuse or Reproduce Content: Alter, modify, copy, distribute, frame, reproduce, republish, download, display, post, transmit, or sell any Service content, whether in whole or in part, through any means or medium.
Engage in Unauthorized Access or Reverse Engineering: Attempt to reverse-engineer, decompile, disassemble, or otherwise extract source code from the Service or its content, unless expressly permitted by applicable law.
Commercial Exploitation: Share, license, sublicense, sell, resell, transfer, assign, distribute, rent, lease, or otherwise commercially exploit the Service or its content, except for personal use as permitted by this agreement.
Republish or Redistribute Content: Publish or post Service content on external websites, intranet or extranet platforms, or incorporate it into any database or compilation without prior written permission.
Use Automated Data Collection Tools: Employ data mining tools, robots, or similar automated methods to extract data from the Service or its content.
Create Multiple or Misleading Accounts: Register more than one account, create accounts for others without authorization (except as a parent or guardian), or create accounts for non-individual entities without proper authority.
Impersonate Others or Provide False Information: Falsely represent your identity, age, or affiliation with any person or entity, or mislead others through your account or communications.
Upload or share content that:

Contains private or sensitive information of third parties without their consent. Is harmful, threatening, defamatory, infringing, harassing, vulgar, obscene, fraudulent, or otherwise objectionable.
Includes malicious software or code designed to disrupt the Service or harm its users.
Encourages or provides instructions for criminal activity or violates any applicable laws.

Circumvent Security Measures: Disable or bypass access controls, interfere with system operations, or attempt unauthorized access to the Service, its content, or related systems.
Solicit Personal Information: Collect personal information from users under 18 years old or solicit passwords or identifying information for commercial or unlawful purposes.
Engage in Harassment or Harmful Behavior: Use the Service to stalk, intimidate, harm, or otherwise harass other users or individuals.
Violate Applicable Laws: Engage in activities that breach local, provincial, national, or international laws, regulations, or legal orders.
Copy Features or Build Competitors: Access the Service to build a competing product or replicate features, functions, or graphics of the Service or its content.
Use Non-Approved Tools: Develop or use unauthorized tools, applications, or systems to interact with the Service or its content.
Interfere with Operations: Disrupt the functionality of the Service, servers, or networks, or cause technical disturbances.
Misuse Another’s Account: Access or attempt to access another user’s account without their explicit permission.

USER CONTENT RESPONSIBILITY

You are fully responsible for any content you upload, share, or post on the Service. By doing so, you:

Warrant that your content complies with this agreement and applicable laws.
Understand that we may review, remove, or delete content at our discretion without prior notice.
Acknowledge that you bear all risks associated with your content, including reliance on its accuracy, completeness, or usefulness.
You also agree to comply with local laws regarding online conduct and content. If requested, you will cooperate with us in addressing violations related to your content.

TERMINATION OF USE

Any use of the Service outside the terms of this agreement is strictly prohibited and may result in the immediate termination of your access. Unauthorized use may also violate intellectual property laws and result in legal action.

If these terms are breached, we reserve the right to deactivate or delete your account and related information without prior notice. You agree that we are not liable for any consequences arising from such actions.

UPDATES TO THE SERVICE

LAGREE Plus Studio reserves the right, at any time and in its sole discretion, to make changes, modifications, maintenance updates, upgrades, or enhancements to the Service without prior notice. This may include adding or removing functionalities or features, or suspending or discontinuing the Service entirely. You acknowledge and agree that LAGREE Plus Studio will not be held liable to you or any third party for any such modifications, additions, removals, updates, or discontinuations of the Service.

THIRD-PARTY SITES AND CONTENT

The Service may contain, or you may encounter through the Service, links to third-party websites (“Third-Party Sites”) or content provided by other parties (“Third-Party Content”). For instance, you may be directed to a third-party platform to register for classes or purchase packages. LAGREE Plus Studio does not monitor, endorse, or assume responsibility for the content, accuracy, reliability, or policies of these Third-Party Sites or Third-Party Content. Your use of such sites or content is at your own risk, and you should review their applicable terms and privacy policies. LAGREE Plus Studio is not responsible for, and you waive any claims against us regarding, Third-Party Sites or Third-Party Content accessed through our Service.

LAGREE Plus Studio is not liable for any content provided by users or third parties on the Service, whether made available intentionally or otherwise. While we may establish rules or policies for user conduct, we are not obligated to monitor or control user actions or content. You acknowledge and agree that the presence of user content or third-party content does not imply endorsement or responsibility by LAGREE Plus Studio.

PRIVACY

To provide and improve our Service, LAGREE Plus Studio collects and processes certain information about you, including data related to your use of the Service. By using the Service, you agree to our collection and handling of your data in accordance with our Privacy Policy. Additionally, we may access or disclose your information as required by law, to protect the rights or property of LAGREE Plus Studio or others, or to address emergencies or safety concerns.

NO WARRANTY

The Service is provided on an “as is,” “with all faults,” and “as available” basis. To the maximum extent permitted by law, LAGREE Plus Studio disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Service will be uninterrupted, error-free, secure, or free of harmful components.

AVAILABILITY

The Service may be temporarily unavailable due to maintenance, technical issues, or other reasons. LAGREE Plus Studio is not responsible for errors, delays, interruptions, or other problems affecting the availability or performance of the Service.

INDEMNIFICATION

You agree to indemnify and hold harmless LAGREE Plus Studio, its affiliates, employees, and representatives from any claims, damages, losses, or expenses arising out of your use of the Service, violation of these terms, or infringement of any third-party rights.

ORDERS AND PAYMENTS

The following policies apply to the purchase of products, services, and use of our studio. Members, including those with temporary passes or access to our studio, who violate these policies (such as access rules, guest allowances, access card sharing, or workspace behavior), will be contacted by management to address and correct the issue.

You agree to pay all fees applicable to your use of the services, content, and website, including but not limited to fees and charges for class packages, memberships, or other purchases. If your selected payment method (e.g., credit card) cannot be processed, LAGREE Plus Studio reserves the right to suspend or terminate your account and/or access to services. By providing a payment method, you expressly authorize LAGREE Plus Studio or its third-party payment processor to charge the applicable fees, taxes, and other charges incurred, based on the services you utilize and the products you purchase. Any unpaid amounts may be charged to your provided payment method, or you may receive a bill for such unpaid fees.

Certain services are available on a subscription basis (each a “Membership”). Memberships and their associated rights and privileges are personal and non-transferable. Membership fees will be based on the pricing posted on the website at the time of subscription. LAGREE Plus Studio reserves the right to change standard membership pricing at any time, with at least 30 days’ notice provided via email. If you do not agree to the price change, you must cancel your membership through your profile settings or by contacting us at hello@lagreeplus.ca.

All purchases, including recurring charges, are final and non-refundable. LAGREE Plus Studio reserves the right to change its fee schedule from time to time at its discretion. Where required by applicable laws, LAGREE Plus Studio will provide prior notice and an opportunity for members to terminate their memberships prior to certain changes coming into force.

LAGREE Plus Studio reserves the right to limit, cancel, or refuse access to all or part of the studio for you or your guest if a violation of policies or the Code of Conduct occurs. Refunds may be issued solely at the discretion of LAGREE Plus Studio.

Credits: All class and credit packages are non-refundable.

Membership: All monthly membership packages are non-refundable. Members can cancel anytime after the 2 month commitment by contacting LAGREE Plus Studio via email, phone, or in person at the studio. Membership fees are payable via credit card only. Your credit card will be charged for the first membership fee on the date your registration is processed. Memberships automatically renew at the end of each subscription period. Beginning with the first month following your initial membership period, we will charge your credit card with the applicable renewal fee, including any taxes. Each renewal will match the duration of the preceding membership period. To cancel, you must provide notice prior to the last day of your current membership period. Cancellations made after the renewal date will not receive refunds, but you will retain membership benefits until the end of the current period. To cancel your membership, please contact hello@lagreeplus.ca

Class Booking Cancellations: Reservations for classes must be changed or canceled at least 10 hours before the scheduled start time. Late cancellations or absences will result in either a late cancellation fee or forfeiture of the credit used to book the class. Monthly memberships will incur no-show or cancellation fees for late changes. Classes can be canceled online or through the Mobile App.

Reservations: Members must check in and be present at the start of a scheduled class; otherwise, the spot may be given to a waitlisted client. Overlapping bookings under the same membership are prohibited. Should a system error result in a booking inconsistency, LAGREE Plus Studio reserves the right to cancel the reservation.

Membership Violations: Sharing memberships (e.g., using someone else’s membership to attend a class) is strictly prohibited and will result in termination, a penalty fee, and potential legal action for fraud or theft of services.

Credit Extensions: Credit expiration dates are communicated at the time of purchase and cannot be extended. Exceptions may be granted at the discretion of LAGREE Plus Studio.

Retail Items: Unused, regular-priced merchandise can be returned for a full refund within 14 days of purchase with the original receipt.

Gift Cards: Gift cards are non-refundable, non-exchangeable for cash, and will not be replaced if lost or stolen.

Discounts & Promotions: Offers, promotions, or codes cannot be combined. Certain promotions, such as introductory packages, are for first-time customers only. A first-time customer is defined as anyone who has never attended a class at LAGREE Plus Studio.

GOVERNING LAW; VENUE AND JURISDICTION

This agreement, and any disputes arising from it, shall be governed by the laws of the Province of Ontario, Canada, without regard to conflict-of-law principles. You irrevocably submit to the exclusive jurisdiction of the courts of Ontario for any disputes relating to this agreement or your use of our services.

NOTICES

LAGREE Plus Studio may send you information about the service, updates, and any legally required notices electronically. By using our services, you consent to receive electronic communications. We will communicate with you via the email associated with your account or by posting notices on the website. These communications satisfy any legal requirements for written correspondence

OTHER TERMS

We reserve the right to assign, transfer, or delegate our rights and obligations under this agreement at any time without notice. You may not assign or transfer your rights to use our services.

This agreement represents the entire understanding between you and LAGREE Plus Studio regarding your use of our services and supersedes any prior agreements. If any provision is deemed invalid or unenforceable, it will be severed, and the remaining terms will remain in full effect.

LAGREE Plus Studio and its users are independent contractors and not legal partners or agents. This agreement benefits and binds all parties and their respective successors and assigns.

QUESTIONS AND PRIVACY

For questions regarding this Agreement, contact us at info@lagreeplus.ca. LAGREE Plus Studio reserves the right, subject to applicable laws, to modify, amend, or replace these Terms of Service at any time, at its sole discretion, without prior notice. Updated terms will be posted on the Site. By continuing to use the Site or the Facilities after such changes, you indicate your acceptance of the revised Terms of Service, as permitted by applicable laws.

We recommend reviewing these Terms periodically to stay informed about any updates. If you disagree with any part of the current Terms or any future changes, you must immediately discontinue use of the Site and the Services.